Communication is key to being a successful manager. It is essential that each member of your team is fully aware of what is expected of them. As a manager, if you can communicate clearly what is expected of your team and manage their expectations you will all achieve a lot more. Make sure you communicate in a clear and concise manner and answer any questions asked.
Communication isn’t just about talking. Its also about listening. To get the most out of your team, you need to completely understand their needs and expectations. Also, if they are having difficulties, take time to stop and listen to them. This will help you manage any projects you are all working on but will also make your team feel valued which will have a positive impact on morale.
Be predictable and positive. Nothing will unsettle your team more, or make you seem unapproachable than being unpredictable. Your team need to know that they can come to you with anything, be it good or bad and they should expect you to be level-headed and seek a positive outcome from everything they have to say. Focusing on the negatives without recognising positive achievements is a big no-no. By staying positive, your employees will be more motivated and your team is more likely to succeed.
Treat all of your team with respect. If your team feel like one of their colleagues is getting preferential treatment you will instantly lose credibility and respect. If you are also inclined to speak ill of one team member to another, this will put doubt in their mind as to whether or not you can be trusted. So treat all of your team with respect and avoid favouritism.
Remember you can’t do everything so delegate tasks to your team. Not only does this free up time for you but it also provides development opportunities for your team too
Being a great manager is not always easy, but if you can do this well, your team will grow and be successful under your leadership.