3rd Line Support Engineer
CK Technical are recruiting for a 3rd Line Support Engineer to join a managed service provider at their site based in St. Helens on a permanent basis.
The Company: Our client is a managed service provider that offers technical support and cloud,ERP and CRM consulting.
Salary: Our client offers a competitive salary including an on-call bonus, mobile phone, pension contributions and death in service.
Location: This role is located in St. Helens which is commutable from Liverpool, Wigan, Warrington, Bolton and Manchester.
Your main duties will be:
- Taking support desk escalations from support desk analysts.
- Troubleshooting and resolving customer's technical issues in a timely manner.
- Implementing new platform solutions at client sites.
- Reviewing and managing 3rd party contributions to projects.
The ideal candidate for this role will have:
- Experience working for a managed service provider
- Minimum 2 years experience working at 3rd line
- Advanced experience in the setup of Azure, Office 365, Windows Server, Exchange Server, SQL Server, Backup technologies such as Veeam, Symantec and Datto.
- Networking experience.
- Significant experience in the administration and set up of VMware and Hyper-V.
- A full UK driving license and access to a reliable vehicle with business insurance.
Apply: Entitlement to work in the UK is essential. For more information or to apply for this 3rd Line Support Engineer position, please contact Phoebe Walker on 01246457730 or email pwalker@ckgroup.co.uk. Please quote reference 49600 in all correspondence.
TECHGEN
