3rd Line Support Engineer

  • Salary: 0 - 34000
  • REF Number: 00049600
  • Consultant: Phoebe Walker
  • Contact:
  • Date Published: 12.01.2021
  • Sector:
  • Location: , North West
  • Discipline:

CK Technical are recruiting for a 3rd Line Support Engineer to join a managed service provider at their site based in St. Helens on a permanent basis.

The Company: Our client is a managed service provider that offers technical support and cloud,ERP and CRM consulting.

Salary: Our client offers a competitive salary including an on-call bonus, mobile phone, pension contributions and death in service.

Location: This role is located in St. Helens which is commutable from Liverpool, Wigan, Warrington, Bolton and Manchester.

Your main duties will be:

  • Taking support desk escalations from support desk analysts.
  • Troubleshooting and resolving customer's technical issues in a timely manner.
  • Implementing new platform solutions at client sites.
  • Reviewing and managing 3rd party contributions to projects.

The ideal candidate for this role will have:

  • Experience working for a managed service provider
  • Minimum 2 years experience working at 3rd line
  • Advanced experience in the setup of Azure, Office 365, Windows Server, Exchange Server, SQL Server, Backup technologies such as Veeam, Symantec and Datto.
  • Networking experience.
  • Significant experience in the administration and set up of VMware and Hyper-V.
  • A full UK driving license and access to a reliable vehicle with business insurance.

Apply: Entitlement to work in the UK is essential. For more information or to apply for this 3rd Line Support Engineer position, please contact Phoebe Walker on 01246457730 or email pwalker@ckgroup.co.uk. Please quote reference 49600 in all correspondence.


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