3rd Line Support Engineer

CK Technical are recruiting for a 3rd Line Support Engineer to join a managed service provider at their site based in St. Helens on a permanent basis.

The Company: Our client is a managed service provider that offers technical support and cloud,ERP and CRM consulting.

Salary: Our client offers a competitive salary including an on-call bonus, mobile phone, pension contributions and death in service.

Location: This role is located in St. Helens which is commutable from Liverpool, Wigan, Warrington, Bolton and Manchester.

3rd Line Support Engineer Role: Your main duties will be:

• Taking support desk escalations from support desk analysts.
• Troubleshooting and resolving customer's technical issues in a timely manner.
• Implementing new platform solutions at client sites.
• Reviewing and managing 3rd party contributions to projects.

Your Background: The ideal candidate for this role will have:

• Advanced experience in the setup of Azure, Office 365, Windows Server, Exchange Server, SQL Server, Backup technologies such as Veeam, Symantec and Datto.
• Networking experience.
• Significant experience in the administration and set up of VMware and Hyper-V.
• A full UK driving license and access to a reliable vehicle.

Apply: For more information or to apply for this 3rd Line Support Engineer position, please contact George Truman on 01246457730 or email gtruman@cktechnical.co.uk, quoting job ref 49101.

It is essential that applicants hold entitlement to work in the UK.