3rd Line Support Engineer

  • Salary: .£34,000 per annum
  • REF Number: 00049101
  • Consultant: George Truman
  • Contact: 01246 457736
  • Date Published: 19.10.2020
  • Closed Date: 15.01.2021
  • Sector: Software
  • Location: St. Helens, North West
  • Discipline:

CK Technical are recruiting for a 3rd Line Support Engineer to join a managed service provider at their site based in St. Helens on a permanent basis.

The Company: Our client is a managed service provider that offers technical support and cloud,ERP and CRM consulting.

Salary: Our client offers a competitive salary including an on-call bonus, mobile phone, pension contributions and death in service.

Location: This role is located in St. Helens which is commutable from Liverpool, Wigan, Warrington, Bolton and Manchester.

3rd Line Support Engineer Role: Your main duties will be:

  • Taking support desk escalations from support desk analysts.
  • Troubleshooting and resolving customer's technical issues in a timely manner.
  • Implementing new platform solutions at client sites.
  • Reviewing and managing 3rd party contributions to projects.

Your Background: The ideal candidate for this role will have:

  • Advanced experience in the setup of Azure, Office 365, Windows Server, Exchange Server, SQL Server, Backup technologies such as Veeam, Symantec and Datto.
  • Networking experience.
  • Significant experience in the administration and set up of VMware and Hyper-V.
  • A full UK driving license and access to a reliable vehicle.

Apply: For more information or to apply for this 3rd Line Support Engineer position, please contact George Truman on 01246457730 or email gtruman@cktechnical.co.uk, quoting job ref 49101.

It is essential that applicants hold entitlement to work in the UK.

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