IT Infrastructure Support Analyst - Basingstoke

  • Salary: £22 per hour DOE
  • REF Number: 00045835
  • Consultant: Natasha Young
  • Contact: 01246 457739
  • Date Published: 18.06.2019
  • Sector: Pharmaceutical
  • Location: Home Counties
  • Discipline: IT Infrastructure

CK Group is recruiting for an IT Infrastructure Support Analyst to join a company in the animal health and pharmaceutical industry at their site based in Basingstoke on a 12 month contract basis.

The Company: Our client is one of the largest pharmaceutical companies in the world. They have steadfastly remained independent, but not isolated. Across the globe, they have developed productive alliances and partnerships that advance their capacity to develop innovative medicines at lower costs. They are consistently ranked as one of the best companies in the world to work for, and generations of employees have sustained a culture that values excellence, integrity and respect for people.

Their mission includes finding answers for some of the world's most urgent medical needs. They focus our internal research efforts primarily on four core therapeutic areas: bio-medicines, diabetes, oncology and animal health. They also continue to pursue innovative science and new opportunities beyond our targeted disease categories.

Location: This role is located in Basingstoke at our clients Headquarters, which has a train station on the main line from London to Southampton as well as a line to Reading. Alternatively the town is conveniently situated on the M3 motorway and is just one hour from London and Southampton. The A33 also links the town with Reading and the M4.

The Role: This role will be supporting UK Infrastructure team to achieve local, regional and global projects. The successful candidate will be providing technical guidance and assistance to business users and being the face of IT for the Basingstoke site.

Key Responsibilities:

  • Collaborate with other professionals to deliver a variety of IT and Non-IT projects & maintain standards and functionality at all times.
  • Liaise with global infrastructure service towers and teams.
  • Own and coordinate Infrastructure projects and service requests using multiple external vendors and internal infrastructure & facilities groups.
  • Provide IT presence and relevance on the ground at the site.
  • Build effective working relationships with business partners, local/regional/global IT groups, ESPs and vendors. Work with business leaders at the affiliate to identify IT needs and opportunities to support business objectives and deliver service improvements. Seek continuous feedback for improvement.

Your Background: To succeed in this role you will come from a hands on IT Support background, covering remote & deskside support. You will be familiar with ITIL and IT Service Management processes. Additionally you will have a broad base understanding of Infrastructure - including Telecommunications (voice and data), Cisco Switching and routing LAN and Voice over IP, platforms and data centres. Any certificates in CCNA, CompTIA or similar will be an advantage.

For more information or to apply for this position, please contact Natasha on 01246 457739 or email Alternatively, please click on the link below to apply online now. Please note that your CV should show exact dates of employment (month and year) and any gaps of a month or more should be explained.

CK Group is an Equal Opportunities employer and welcomes applications from all who meet our selection criteria.

If you do not hear back from us within 5 working days of your application for this role, it means that on this occasion you have not been shortlisted for the next stage of the recruitment campaign. Entitlement to work in the EEA is essential. Please quote reference 45835 in all correspondence.

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