IT Support Analyst

  • Salary: £15 - £20 per hour PAYE DOE
  • REF Number: 00050504
  • Consultant: Lucy Stendall
  • Contact: 01246 457725
  • Date Published: 29.04.2021
  • Sector: Pharmaceutical
  • Location: Welwyn Garden City, Home Counties
  • Discipline:

CK Group are recruiting for a IT Support Analyst to join a diagnostics company at their site in Welwyn Garden City, Hertfordshire on a contract basis for 11 months.

Salary:

  • 15 - £20 per hour PAYE, depending upon experience

IT Support AnalystRole:

  • Provide proactive, customer focused, face to face support to over 2,000 end users.
  • Use good problem solving and people skills to ensure users receive swift resolutions to their IT queries or problems.
  • Identify reoccurring issues and challenges that our end users are experiencing and to raise these with the relevant teams for further investigation

Your Background:

  • Excellent communication and customer service skills
  • A background knowledge of IT and deskside support (1st line)
  • Any previous experience with as Google Suite, iOS, Windows 10, ServiceNow & Nexthink would be an advantage but relevant training will be given

Company: Our client is a global pharmaceutical company with a major presence in the UK. Their purpose is to deliver life-changing medicines and to do this they are completely science-led and like to share this with the scientific, healthcare and business communities within the UK.

Location: This IT Support Analyst role will be based at our clients site in Welwyn Garden City, Hertfordshire.

Apply: For more information, please contact Natasha on 01246 457739 or email pharmacontracts@ckagroup.co.uk. Please quote reference 50504.

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